The Charity Center
A new personal platform for ׳The Charity Center’, built to help fund managers navigate donations, approvals and community needs with clarity and confidence.
Platform
Web app, desktop
Timeline
December 2024 - Nov 2025
Our role
Product managment, UX/UI
About 'The Charity Center'
A nonprofit organization that helps community leaders (“Fund Managers”) run charity funds without setting up their own association and dealing with heavy bureaucracy.
The system gives them tools to manage donations, approve support requests, track beneficiaries, and keep everything transparent and organized.
About the user persona
The primary users are the Fund-Managers: people who raise money, decide how it’s used, and make sure the right people get the right support.
They need a system that’s easy to use, works fast, and keeps all the details accessible in one place.
They need a system that’s easy to use, works fast, and keeps all the details accessible in one place.
Our role in the project
We led the product vision, UX strategy, and end-to-end design of the new personal platform.
This included:
1. Conducting deep user research to understand how fund managers operate, their pain points, and the gaps in the existing workflow.
2. Translating insights into clear product requirements, flows, and a fully functional UX prototype.
3. Improving the old branding to create a clean, accessible interface.
4. Building and maintaining a scalable design system to support long-term growth of the platform.
5. Working closely with the development team, providing guidance, specifications, and Graphic QA to ensure the product was implemented exactly as intended.
This included:
1. Conducting deep user research to understand how fund managers operate, their pain points, and the gaps in the existing workflow.
2. Translating insights into clear product requirements, flows, and a fully functional UX prototype.
3. Improving the old branding to create a clean, accessible interface.
4. Building and maintaining a scalable design system to support long-term growth of the platform.
5. Working closely with the development team, providing guidance, specifications, and Graphic QA to ensure the product was implemented exactly as intended.
UI Screens
Transactions board
Similar to a banking app, it shows all the past transactions in the fund, with filters, sorting options, and a side panel for additional details or direct chat about a transaction.
Support requests board
A central view showing all requests in a table, grouped into folders by shared purpose - for example: monthly support, medical, or family events.
Each request can be opened in a side panel with its status, beneficiary details, and direct communication with the organization.
Add a new support request
A guided process that streamlines the submission of new requests. The flow begins with selecting the support purpose, followed by assigning an existing beneficiary or inviting a new one.
Fund-managers can then specify the financial need, timeframe, and attach required documentation. Once submitted, the request is automatically placed in the appropriate folder on the board with a clear initial status for tracking and approval.
Fund-managers can then specify the financial need, timeframe, and attach required documentation. Once submitted, the request is automatically placed in the appropriate folder on the board with a clear initial status for tracking and approval.
Managing support goals
A central view showing all requests in a table, grouped into folders by shared purpose - for example: monthly support, medical, or family events.
Each request can be opened in a side panel with its status, beneficiary details, and direct communication with the organization.
Edit mode
More work to explore:
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